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We are a 24-hours, 7 days a week business. 463A Somerville Rd, Brooklyn VIC 3012, Australia 1300 798 726 info@allianceremediation.com.au
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Fire & Smoke Damage Restoration Melbourne — 24/7 IICRC-Certified Response

A fire in your home or business is one of the most traumatic events a property owner can experience. Once the flames are out, the damage continues — corrosive soot begins attacking metal surfaces and fabrics within minutes. Smoke odour permeates porous materials and becomes increasingly difficult to neutralise the longer it is left. Secondary water damage from firefighting complicates the restoration further. Alliance Remediation provides 24/7 emergency fire and smoke damage restoration across Melbourne. Our IICRC-certified technicians are trained in every aspect of fire-related property restoration — from structural cleaning and soot removal to smoke odour neutralisation, content restoration, and full insurance documentation. We understand that you are dealing with more than just a building — we treat your property and your belongings with the care they deserve. Call us any time on 1300 798 726 for immediate assessment and deployment.

Why Fire Damage Gets Worse Without Fast Response

The chemistry of fire damage is aggressive and time-sensitive. Smoke is a complex mixture of carbon particles, acids, and volatile organic compounds. Within the first hour of a fire:

Corrosive soot

Soot contains hydrochloric acid (HCl) and begins etching metal surfaces, glass, and chrome fittings.

Smoke penetration

Smoke proteins and tars begin bonding to porous surfaces including plasterboard, carpet, timber, and soft furnishings.

Accelerated corrosion

Acidic residues accelerate corrosion on appliances, light fittings, and structural fixings.

Within 24 to 48 hours, discolouration of walls and ceilings becomes permanent if not professionally treated. Smoke odour compounds penetrate insulation, HVAC ducting, and wall cavities. After 72 hours, restoration costs escalate significantly and the likelihood of successfully salvaging contents, flooring, and wall finishes decreases.

Early intervention is not just faster — it is substantially cheaper.

Our Fire and Smoke Restoration Process

Our process follows IICRC S700 Standard for Professional Smoke and Soot Restoration:

01

Emergency Make-Safe and Assessment

We secure the property, assess structural integrity, and board or tarp any openings to prevent weather ingress. We conduct a full assessment of affected zones, water damage from firefighting, and smoke migration into adjoining spaces.

02

Content Inventory and Removal

All salvageable contents are inventoried, photographed, and removed to a controlled environment for individual cleaning and restoration. Unsalvageable items are documented for your insurance claim.

03

Dry Soot Removal

Using dry chemical sponges and HEPA-filtered vacuum systems, we remove dry soot deposits from ceilings, walls, and surfaces. This must be completed before any wet cleaning to prevent soot from being driven deeper into porous materials.

04

Wet Cleaning and Chemical Treatment

Surfaces are cleaned using fire-specific chemical solutions formulated to neutralise acidic soot residues. Heavily stained areas may require repeated treatment passes.

05

Smoke Odour Neutralisation

We use a combination of methods depending on the severity and the materials affected: Thermal fogging (heated deodorising solution is dispersed as a fog that penetrates the same materials smoke penetrated), Hydroxyl generation (UV-based oxidation that neutralises odour molecules without chemicals), and Ozone treatment (for sealed voids and HVAC systems where other methods cannot reach).

06

HVAC and Duct Cleaning

Smoke invariably infiltrates ducting. All air conditioning and heating systems are cleaned and sanitised before the property is re-occupied to prevent odour recirculation.

07

Content Restoration

Furniture, clothing, documents, electronics, and art are individually treated using ultrasonic cleaning, dry cleaning, or specialist chemical treatment depending on the item type and material.

08

Structural Repairs and Documentation

We coordinate structural repairs including replastering, repainting, and flooring replacement where required. Full photographic and written documentation is provided for your insurer.

Insurance Claims for Fire Damage

Fire damage is one of the most commonly covered events under standard Australian building and contents insurance policies. Alliance Remediation works directly with all major Australian insurers and their loss adjusters. We provide:

We recommend notifying your insurer immediately, then calling us. Do not re-enter the property before it has been assessed for structural safety.

Service Areas — Melbourne and Victoria

We attend fire damage events across all of greater Melbourne — CBD, inner suburbs, western corridor, northern suburbs, south-east Melbourne, the Mornington Peninsula, and Geelong. We also service regional Victoria for significant loss events. Call us on 1300 798 726 to confirm availability for your location.
Ash Cleanup
Ash Cleanup
Complete Comprehensive Home Repair
Complete Comprehensive Home Repair
Deodorisation and Smoke Removal
Deodorisation and Smoke Removal
Disconnection of Plumbing Services Including Gas
Disconnection of Plumbing Services Including Gas
Electrical Isolation
Electrical Isolation
Elimination of Burnt Possessions
Elimination of Burnt Possessions
Fire Extinguishing Chemical Remediation
Fire Extinguishing Chemical Remediation
Removal of Tar Residue
Removal of Tar Residue
Restoration of Charred Flooring
Restoration of Charred Flooring
Smoke Stain Removal
Smoke Stain Removal
Water Damage Restoration Including Timber Flooring
Water Damage Restoration Including Timber Flooring

FAQ Section — Fire & Smoke

Can smoke smell be completely removed from a house?

Yes, in the vast majority of cases. Professional smoke odour removal using thermal fogging, hydroxyl generation, and targeted ozone treatment eliminates smoke compounds from porous surfaces including plasterboard, timber, carpet, and soft furnishings. DIY methods such as repainting over soot or using air fresheners do not remove the odour compounds — they mask them temporarily. Professional neutralisation is the only permanent solution.

How long does fire damage restoration take?

Timeline depends on the severity and scale of the fire. A contained kitchen fire with minor smoke migration typically takes 3 to 7 days for full restoration. A larger whole-home fire event with structural involvement may take 2 to 6 weeks, including coordination of trades for structural repairs. We provide a detailed timeline assessment after the initial inspection.

What is the first thing I should do after a house fire?

Ensure the property has been cleared as safe by the fire brigade before re-entering. Call your insurer to notify them of the event. Call Alliance Remediation for an emergency assessment — do not attempt to clean up yourself, as incorrect handling of soot can drive contamination deeper into surfaces. Take photos of all damage before anything is moved.

Can fire-damaged furniture and belongings be saved?

Many items can be successfully restored through ultrasonic cleaning, dry cleaning, and specialist chemical treatment — often items that appear to be total losses. Electronics, clothing, timber furniture, artwork, and documents can frequently be recovered with professional treatment. We conduct a thorough contents inventory and provide an honest assessment of what is restorable before disposal decisions are made.

What equipment is used for fire and smoke restoration in Melbourne?

We use specialised equipment for soot removal, air filtration, deodorisation, thermal fogging, and deep cleaning to restore fire-damaged properties in Melbourne.

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